Network Management
For a national utility leader like Saudi Electricity Company, uninterrupted service and cybersecurity are non-negotiable. Our Network Management & Threat Assessment service optimizes infrastructure stability while proactively identifying and mitigating cyber threats—helping safeguard critical assets and maintain public trust.
About Saudi Electricity Company
Link Wireless Communications is a key provider of wireless communication solutions, specializing in equipment and services that ensure robust and reliable connectivity for their diverse clientele. Their operations rely heavily on seamless network performance and secure data exchange.
The challenge
As a communications provider, Link Wireless faced the critical challenge of maintaining extremely high network uptime and efficient data flow for their clients’ services, while also managing a growing volume of complex network hardware and software. Ensuring rapid issue resolution and preventing service interruptions was paramount to their reputation and client satisfaction.
Services Used:
STRENGTH IN NUMBERS
IT Infrastructure Management
For Link Wireless, we implemented a robust IT Infrastructure Management strategy. This involved meticulously optimizing their Network and Server Management for maximum uptime and integrating advanced Backup & Disaster Recovery solutions, all underpinned by proactive Technical and Remote Support to ensure their critical communication services remained uninterrupted.
critical data recovery
faster resolution of network-related incidents
average network uptime